Weekly Questions - Strategic Decsion Making Chapter Two Questions 1. Define TPS & DSS, and explain how an organisation can use these systems to make decisions and gain competitive advantages 2. Describe the three quantitative models typically used by decision support systems. 3. Describe a business processes and their importance to an organisation. 4. Compare business process improvement and business process re-engineering. 5. Describe the importance of business process modelling (or mapping) and business Process models. Question 1  Transaction processing system (TPS) contains all the information within a single daily processes or work unit. Its purpose is to provide support systems for daily operational task. For example using the Atm machine  Example of TPS Decision support system (Dss) supports decision making in more complex context such as predicting sales budgets or estimating sales budgets. Question 2 Three quantitative method for decision making support systems are Sensitivity analysis: which studies the impact on what part of the model on the other part of the model? What if analysis: which studies the impacts of change in assumption of a solution Goal seeking analysis; which studies the inputs necessary to achieve a goal Question 3 Business process system A business process system is a standardized set of activities that accomplishes a specific task such as customer check out process. It is important because it gives specific and standard information on how a task is to be completed. This helps create a brand position for the company because their stuff will dealing with issues the same way. It also ensures that stuff are well trained and know what is expected of them. Question 4 Business process improvement finds out the strength and weakness of the current process and attempts to improve it. Business process reengineering, assumes that the current process is irrelevant an inefficient and designs a totally knew one Question 5 Business process modeling https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj_U13T08UXcyjFOnCngk1sMoFlWT0ODrhMc1TwKD5uu1g7HHy2IfPfup2UyurTBatXCBgH_1We1_Th1GUb8cVZV8_FgT9Khi4NIxxoGvPxSJYppbT8JsBnnhaQ-JlJaHp_CKWyN3QvrGw/s1600/Business+Process+Model.gifhttps://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj_U13T08UXcyjFOnCngk1sMoFlWT0ODrhMc1TwKD5uu1g7HHy2IfPfup2UyurTBatXCBgH_1We1_Th1GUb8cVZV8_FgT9Khi4NIxxoGvPxSJYppbT8JsBnnhaQ-JlJaHp_CKWyN3QvrGw/s1600/Business+Process+Model.gif